Are you afraid of criticism?
Me too.
As humans, we want to be accepted and need the approval of others.
Criticism is a part of growth.
It can be both negative and positive.
Either way, it will help you grow as a person.
So, as a human, you should be afraid of it. But you shouldn’t avoid it.
I think that fear can only haunt you until you face it.
One of the best ways to boost your professional career is to seek criticism from the people you work with.
Ideally, your clients.
Their criticism in the form of feedback will provide direct insights into your clients:
- Needs
- Expectations
- Pain points
To strengthen client relationships, and encourage repeat business and referrals, I use a simple framework.
Feedback Loop Integration (FLI) Framework
Gather & Categorization
After project completion, actively seek feedback.
Use a simple Google or Notion form to gather feedback.
Categorize feedback into themes: communication, quality, timeliness, etc.
Analysis & Action Plan
For each feedback theme, analyze the underlying causes.
Detach yourself from the scenario, and analyse things neutrally.
Develop an action plan addressing these specific points.
Subcribe to view the full content
Gain access to all our Premium contents. More than 60+ Framework, Strategies & Insights.
